Privacy Policy

UplinkMesh Privacy Policy

Transparency matters. This document explains what data we collect, how we use it, and the controls you have over your information when you connect providers or operate UplinkMesh day to day.

Last updated: October 27, 2025

Key Details

Company
UplinkMesh, LLC (Indiana, USA)
Effective Date
October 27, 2025
Email
privacy@uplinkmesh.com or legal@uplinkmesh.com
Website
https://uplinkmesh.com
Mailing Address
Available upon request

Overview

This Privacy Policy explains how UplinkMesh collects, uses, and protects information when you use our macOS application, website, or related services (collectively, “Services”). By using the Services, you consent to the practices described here.

Information We Collect

Information You Provide

  • Account details such as name, email, Apple ID, or authentication credentials.
  • Third-party tokens or access keys needed to connect repositories or cloud services.
  • Payment and billing information (processed securely by Apple or payment partners).
  • Messages sent to support or other communications.

Information Collected Automatically

  • Device information such as macOS version, app version, and hardware type.
  • Log and analytics data, including app performance, crash reports, or usage metrics.
  • IP address and approximate region for error analysis and fraud prevention.

Information from Third-Party Services

  • When you connect GitHub, Heroku, or other providers, we access limited account metadata required to run syncs and deployments.
  • We do not store repository contents unless explicitly required for backups you initiate.

How We Use Information

  • Operate, maintain, and improve the Services.
  • Provide customer support and respond to requests.
  • Enable project syncs, deployments, and integrations.
  • Diagnose performance issues and enhance features.
  • Communicate about updates, pricing, or security alerts.
  • Comply with legal obligations.

Data Retention

We retain account and configuration data while your account remains active. You may request deletion at any time by contacting privacy@uplinkmesh.com.

Certain transactional records may be retained as required by law.

Sharing of Information

  • Infrastructure partners (e.g., Apple, Google Cloud, analytics services) that enable core hosting or telemetry.
  • Payment processors for billing and fraud prevention.
  • Legal authorities when required to comply with applicable law.
  • Successors during mergers or acquisitions, with notice to users.
  • We never sell personal data.

Cookies and Analytics

Our website may use cookies or similar technologies for analytics, preferences, and performance. The desktop app may collect anonymized telemetry and crash reports (for example, Firebase, Sentry, or Apple Analytics).

Controls to disable analytics will be introduced in future app releases.

Security

We use encryption, secure storage, and limited access controls to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

UplinkMesh is not directed to children under 13, and we do not knowingly collect data from minors. Parents or guardians may contact us to request deletion of information.

International Transfers

If you access the Services from outside the United States, your data may be processed and stored in the United States or other regions where we operate infrastructure.

Data Subject Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or portability of your data, or withdraw consent to certain processing. Send requests to privacy@uplinkmesh.com.

Changes to this Policy

We may update this Privacy Policy. Material updates will be posted with a new effective date, and continued use constitutes acceptance of the revised Policy.

Contact

Email: privacy@uplinkmesh.com or legal@uplinkmesh.com

Mailing Address: Available upon request

Need a signed data-processing agreement or have additional compliance questions? Email privacy@uplinkmesh.com and we'll respond within one business day.