Talk with the UplinkMesh team.
Whether you need implementation support, want to explore a partnership, or just have questions about our roadmap, we’re ready to help. Choose the path that fits your request best.
Customer Support
Email support@uplinkmesh.com for technical questions, billing issues, or to report incidents. Pro and Lifetime customers receive a response within one business day. Include workspace IDs, provider context, and error screenshots when possible so we can jump straight to diagnostics.
Urgent incidents page: status.uplinkmesh.com (coming soon)
Sales & Partnerships
For procurement questions, volume licensing, or roadmap briefings, email sales@uplinkmesh.com. We’re happy to provide security questionnaires, SOC2 summaries, and detailed architecture notes.
Partners and integration teams can reach partners@uplinkmesh.com to discuss roadmap alignment, co-marketing, or platform APIs.
Press & Media
Media enquiries, podcast invitations, or speaking requests can be sent to press@uplinkmesh.com. We’ll share the latest press kit, brand assets, and region-specific talking points.
For embargoed announcements, message us with your publication timeline so we can coordinate release notes or live demos.
Security
Email security@uplinkmesh.com for responsible disclosure. Include actionable reproduction steps, environment details, and any relevant proof-of-concept information. We acknowledge submissions within 24 hours and can coordinate encrypted channels if required.
Need a DPA, SOC2 report, or penetration test summary? We’ll provide the latest documents under NDA.
Mailing Address
UplinkMesh, LLC
Mailing address available upon request
Email operations@uplinkmesh.com to request the full postal address or arrange in-person meetings in Indianapolis, Indiana.
Response times
How quickly will we reply?
- Support: within 1 business day (4 hours for production incidents).
- Sales & partnerships: within 2 business days.
- Security disclosures: acknowledgment within 24 hours.
- Press: within 48 hours.